Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your data.
Last updated: December 27, 2024
SmartInvoice Ltd ("SmartInvoice", "we", "us", or "our") operates the SmartInvoiceplatform for automated bank statement and financial document processing. This Privacy Policy describes how we collect, use, store, and protect your personal information when you use our services.
By using SmartInvoice, you agree to the collection and use of information in accordance with this policy. We are committed to protecting your privacy and complying with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
1. Information We Collect
Information you provide to us:
- Account information (name, email address, password)
- Payment information (processed securely via Stripe)
- Documents you upload for processing (bank statements, invoices, receipts)
- Communications with our support team
- Feedback and survey responses
Information collected automatically:
- Device information (browser type, operating system, device identifiers)
- Usage data (pages visited, features used, time spent)
- IP address and approximate location
- Cookies and similar tracking technologies
2. How We Use Your Information
We use your information to:
- Provide, maintain, and improve our services
- Process your documents using AI and extract financial data
- Process payments and manage your subscription
- Send transactional emails (receipts, account updates)
- Provide customer support
- Analyze usage patterns to improve our product
- Detect and prevent fraud or abuse
- Comply with legal obligations
3. Data Security
We implement robust security measures:
- All data is encrypted in transit using TLS 1.3
- Documents are encrypted at rest using AES-256 encryption
- We use Google Cloud Platform with SOC 2 Type II certification
- Regular security audits and penetration testing
- Access controls and authentication for all systems
- Employee security training and background checks
- Automatic deletion of processed documents after 30 days (configurable)
4. Data Sharing & Third Parties
We share data with:
- Google Cloud Platform (infrastructure and AI processing)
- Stripe (payment processing)
- Firebase (authentication and database)
- Analytics providers (anonymized usage data only)
We never:
- Sell your personal data to third parties
- Share your documents with other users
- Use your financial data for advertising
- Train AI models on your specific documents without consent
5. Your Rights (GDPR & CCPA)
You have the right to:
- Access your personal data
- Correct inaccurate data
- Delete your data ('right to be forgotten')
- Export your data in a portable format
- Restrict processing of your data
- Object to certain processing activities
- Withdraw consent at any time
- Lodge a complaint with a supervisory authority
6. Data Retention
We retain your data as follows:
- Account data: Until you delete your account + 30 days
- Uploaded documents: 30 days after processing (configurable)
- Extracted data: Until you delete your account
- Payment records: 7 years (legal requirement)
- Usage logs: 90 days
- Support conversations: 2 years
Contact Us About Privacy
If you have any questions about this Privacy Policy, your personal data, or wish to exercise your rights, please contact our Data Protection Officer:
Email: privacy@smartinvoice.finance
Address: SmartInvoice Ltd, 10-12 Snipweg, Willemstad, Curaçao
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